CCPA
1. GDPR Privacy Rights
If you are located in the European Economic Area (“EEA”) and the General Data Protection Regulation (“GDPR”) applies to our processing of your Personal Data, you may have the following rights, subject to the conditions and limitations provided by applicable law:
Right of Access
You have the right to request confirmation as to whether we process Personal Data concerning you and, where applicable, to request access to such Personal Data and information regarding how we process it.
Right to Rectification
You have the right to request that inaccurate Personal Data concerning you be corrected and that incomplete Personal Data be completed.
Right to Erasure
You may request deletion of your Personal Data where the conditions provided under the GDPR are satisfied. This right is sometimes referred to as the “right to be forgotten.”
We may retain certain Personal Data where retention is required or permitted by applicable law, including where necessary to comply with legal obligations, establish, exercise or defend legal claims, prevent fraud, or protect the rights and safety of users or third parties.
Right to Restriction of Processing
You may request that we restrict the processing of your Personal Data in circumstances permitted by the GDPR, including where you contest the accuracy of the Personal Data or object to certain processing activities.
Right to Data Portability
Where applicable, you may request to receive Personal Data that you have provided to us in a structured, commonly used and machine-readable format and may request that such Personal Data be transmitted to another controller where technically feasible.
Right to Object
Where we process your Personal Data on the basis of legitimate interests or for certain public-interest purposes, you may have the right to object to such processing based on your particular circumstances.
Where Personal Data is processed for direct marketing purposes, you may object to such processing at any time.
Right to Withdraw Consent
Where we rely on your consent as the legal basis for processing Personal Data, you may withdraw your consent at any time.
Withdrawal of consent will not affect the lawfulness of processing carried out before your consent was withdrawn.
Automated Decision-Making
Where applicable under the GDPR, you may have the right not to be subject to a decision based solely on automated processing, including profiling, where such decision produces legal effects concerning you or similarly significantly affects you, except where permitted by applicable law.
2. How to Exercise Your GDPR Rights
You may submit a GDPR privacy request by contacting us through the following channels:
Company Name: Tianjin Yieryi Technology Co., Ltd.
Privacy Email: support@folivie.com
Privacy Contact: Privacy Team / Customer Support
Telephone: +86 13342069878
Mailing Address: Room 306-07, No. 8 Xingliang Road, Daliang Town, Wuqing District, Tianjin, China
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM EST
To protect your Personal Data, we may need to take reasonable steps to verify your identity before processing your request.
We will respond to valid privacy requests within the period required by applicable data protection law.
If we are unable to fulfill your request, in whole or in part, we will provide an explanation where required by applicable law.
3. GDPR Right to Lodge a Complaint
If you believe that our processing of your Personal Data violates the General Data Protection Regulation (“GDPR”), you have the right to lodge a complaint with a competent data protection supervisory authority.
In particular, if you are located in the European Economic Area (“EEA”), you may contact the supervisory authority in the country or region where you:
- habitually reside;
- work; or
- believe the alleged infringement occurred.
You may also contact us first so that we can review and address your concerns:
Tianjin Yieryi Technology Co., Ltd.
Email: support@folivie.com
Telephone: +86 13342069878
Address: Room 306-07, No. 8 Xingliang Road, Daliang Town, Wuqing District, Tianjin, China
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM EST
5. Exercising California Privacy Rights
California residents may submit a request to exercise their rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), by contacting us through the following methods:
Company: Tianjin Yieryi Technology Co., Ltd.
Email: support@folivie.com
Telephone: +86 13342069878
Mail: Room 306-07, No. 8 Xingliang Road, Daliang Town, Wuqing District, Tianjin, China
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM EST
Where applicable, additional privacy request mechanisms, such as a “Do Not Sell or Share My Personal Information” link or a “Limit the Use of My Sensitive Personal Information” link, may be provided on our website.
We may take reasonable steps to verify your identity before completing certain requests.
Where permitted by California law, you may designate an authorized agent to submit a privacy request on your behalf. We may require appropriate evidence that the agent is authorized to act for you and may request verification directly from you where permitted by law.
6. California Privacy Complaints
If you believe that your California privacy rights have been violated or if you have questions or concerns regarding our privacy practices, you may contact us at:
Company: Tianjin Yieryi Technology Co., Ltd.
Privacy Team / Customer Support
Email: support@folivie.com
Telephone: +86 13342069878
Address: Room 306-07, No. 8 Xingliang Road, Daliang Town, Wuqing District, Tianjin, China
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM EST
California residents may also have the right to contact or submit complaints to the California Privacy Protection Agency (“CPPA”) or other competent authorities, as permitted by applicable law.
7. Cross-Border and International Transfers of Personal Data
We may process, store, access, or transfer Personal Data in countries or regions other than the country in which you reside, including China, where Tianjin Yieryi Technology Co., Ltd. is located, and other jurisdictions in which our service providers may operate.
Our principal business contact address is:
Tianjin Yieryi Technology Co., Ltd.
Room 306-07, No. 8 Xingliang Road,
Daliang Town, Wuqing District,
Tianjin, China
The privacy and data protection laws of these jurisdictions may differ from those of your country of residence.
Where the GDPR applies and Personal Data is transferred from the European Economic Area (“EEA”) to a country outside the EEA, we will use a transfer mechanism permitted under applicable data protection law.
Depending on the circumstances, these mechanisms may include:
- a European Commission adequacy decision;
- European Commission-approved Standard Contractual Clauses (“SCCs”);
- Binding Corporate Rules (“BCRs”), where applicable;
- another legally recognized appropriate safeguard; or
- a permitted derogation or other lawful transfer mechanism where applicable.
Where required, we will assess relevant risks associated with an international transfer and implement appropriate contractual, technical, and organizational safeguards designed to protect Personal Data.
For additional information regarding international transfers of your Personal Data, please contact us at support@folivie.com.
8. Contact Us About Privacy
If you have any questions, requests, concerns, or complaints regarding this Privacy Policy, the GDPR, CCPA/CPRA, California privacy rights, cookies, the processing of your Personal Data, or our privacy practices, please contact us:
Company Name: Tianjin Yieryi Technology Co., Ltd.
Privacy Contact: Privacy Team / Customer Support
Email: support@folivie.com
Telephone: +86 13342069878
Company Address:
Room 306-07, No. 8 Xingliang Road,
Daliang Town, Wuqing District,
Tianjin, China
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM EST